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Archive for February 6th, 2007

Remote Service Infrastructure - Day One

The first presenter was Harald Fiedler with Philips Medical Systems,
from my old stomping grounds in Bothell, Washington. His focus was on
lessons that he's learned from remote service implementation. Harald lead off with a truism: you don't know what you don't know. That is so true any time your business takes you outside of your traditional […]


Optimizing and Securing Remote Service Infrastructure

This must be the height of conference season - I'm at another conference this week. Yesterday I presented a 3 hour workshop titled “Understanding How the Introduction of New Equipment Impacts the Networked Customer Environment: Lessons in Connectivity and Security.” Whew! Medical device vendor attendees are well represented here. My interest in the remote service […]


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