Making the transition from a kiosk vendor to a "patient experience company," Galvanon has announced the implementation of their kiosks by Newark Beth Israel. Patients use the kiosks to identify patients during the check-in process, gather necessary forms
and signatures and collect co-payments and outstanding balances.
Center has experienced significant administrative and financial
benefits, and will continue to see increased staff productivity and
reduced paper and printing costs. Patient check in time has also been
reduced by 25% for first-time patients, and by 75% for subsequent
Newark Beth Israel Medical Center also uses SCI systems (formerly
scheduling.com), a Galvanon strategic business partner, for enterprise
scheduling and pre-registration. This partnership provides added value
for patients, including the ability to pre-register online prior to
their visit to the hospital. All demographic, history and insurance
information is then stored in the system for future appointments,
eliminating the need to complete paperwork at every visit and thus
improving patient satisfaction.