The point of care is the essence of health care delivery
Improving outcomes drives us to focus on improving care delivery at the point of care. Despite their importance, point of care automation and patient safety improvements always seem to be just beyond our reach.Workflow Automation
Manual tasks can be error prone and often inefficient. Effective workflow automation improves the accuracy, timeliness and completeness clinical data and care delivery.
Increase staff productivity
Automation that delivers fewer steps and less time increase productivity, leaving more time for direct patient care.
Increase Patient Safety
Proper selection and deployment of point of care technologies can directly impact patient safety, reducing sentinel events related to hand-offs, delays in care, failure-to-rescue and more.
Increase patient flow
Efficient admissions, timely discharges and rapid room turnovers can all contribute to increased room utilization and patient throughput.
Reduce LOS
Catching otherwise missed opportunities, like avoiding unnecessary transfers and delays in the discharge plan, can reduce patients’ length of stay.
Increased patient and staff satisfaction
The right constellation of point of care solutions can improve HCAHPS scores and staff satisfaction.
Point of Care Challenges
Patient Care Is Exception Based Unlike widgets coming off a production line, patients have their own diagnostic challenges and response to therapies. Plan we must, but patient-centered care must balance care plans in the face of the inevitable exceptions.
Interrupt-Driven Care Delivery Tasks are frequently interrupted by important events like medical device alarms and a myriad of less critical but important requests from patients, family members and staff. The interruption of critical tasks is a recognized source of stress, human error and sentinel events.
System of Systems A myriad of technologies are found at the point of care. Medical devices, many with their own systems, along with enabling technologies for smart patient rooms, real time location systems, secure messaging, the ubiquitous nurse call system all must reliably work together. Keeping it working as things change over time is another challenge.
Organizational Silos: People in many distinct roles coordinate efforts at the point of care to ensure safe and effective patient care. Besides daily care coordination, planning, purchasing, deployment and ongoing use and support must also be coordinated across numerous organizational silos.
What We Do
We facilitate and enable the automation of workflow at the point of care. We work with both health care providers and healthcare IT and medical device manufacturers. Working for both providers and vendors gives us insight that firms that focus on one or the other don’t have.
Areas of Focus
- Medical device connectivity integrating medical devices with information systems to improve patient safety, staff productivity and patient satisfaction
- Alarm management, safety and notification, including central monitoring and alarm notification systems
- Surveillance monitoring intended to identify patients at risk of a deteriorating clinical condition
- Clinical communications and collaboration and secure messaging and orchestration
- IT and Biomed governance intended to provide a safety-critical governance framework for point of care safety and system-of-systems reliability
- Real Time Location Systems as enabling technology for many point of care workflow automation, equipment management and patient safety solutions
- Regulatory strategies for manufacturers and providers looking to develop connectivity features or modify existing medical devices
Take your Next Step Now
Peruse our blog posts and solution pages for information and education on point of care and technology issues.
Learn more about us on our About page.
Schedule a free phone consultation for an initial assessment and recommended next steps.