Manual tasks can be error prone and often inefficient. Effective workflow automation improves the accuracy, timeliness and completeness clinical data and care delivery.
Automation that delivers fewer steps and less time increase productivity, leaving more time for direct patient care.
Proper selection and deployment of point of care technologies can directly impact patient safety, reducing sentinel events related to hand-offs, delays in care, failure-to-rescue and more.
Efficient admissions, timely discharges and rapid room turnovers can all contribute to increased room utilization and patient throughput.
Catching otherwise missed opportunities, like avoiding unnecessary transfers and delays in the discharge plan, can reduce patients’ length of stay.
The right constellation of point of care solutions can improve HCAHPS scores and staff satisfaction.
Patient Care Is Exception Based Unlike widgets coming off a production line, patients have their own diagnostic challenges and response to therapies. Plan we must, but patient-centered care must balance care plans in the face of the inevitable exceptions.
Interrupt-Driven Care Delivery Tasks are frequently interrupted by important events like medical device alarms and a myriad of less critical but important requests from patients, family members and staff. The interruption of critical tasks is a recognized source of stress, human error and sentinel events.
System of Systems A myriad of technologies are found at the point of care. Medical devices, many with their own systems, along with enabling technologies for smart patient rooms, real time location systems, secure messaging, the ubiquitous nurse call system all must reliably work together. Keeping it working as things change over time is another challenge.
Organizational Silos: People in many distinct roles coordinate efforts at the point of care to ensure safe and effective patient care. Besides daily care coordination, planning, purchasing, deployment and ongoing use and support must also be coordinated across numerous organizational silos.
We facilitate and enable the automation of workflow at the point of care. We work with both health care providers and healthcare IT and medical device manufacturers. Working for both providers and vendors gives us insight that firms that focus on one or the other don’t have.