Author: Tim Gee

Having Problems with Your Emergin System?

Years ago, many hospitals bought Emergin as a point solution to bring messaging to specific interfaced systems. Many of these were used to get event data out of nursecall and other systems that was communicated to caregivers or other point of care use cases. These point solutions were installed in closets or data centers and not given much more thought (as long as they continued to work). Inevitably, something changes in the systems connected to Emergin and an interface breaks. Getting help with these problems can turn out to be rather difficult. If your problem was caused by an...

Read More

Interactive Healthcare Messaging Mind Map

You've seen static images of mind maps on this site before (here and here). Now, you can get access to the interactive mind map for the health care messaging market. I've been collecting data and refining the market map for several years. This analytical tool enables you to quickly find what companies are making claims for specific features, and was the main source of data used to create the messaging use case spreadsheet described here. What's included? Approximately 200 companies that have implemented a messaging use case are included in the map. For more about the types of companies...

Read More

The Healthcare Messaging Conference & Exhibition

Venue and dates secured! Wednesday and Thursday, November 29-30, 2017 in Boston Martin Conference Center at Harvard Medical School This site has a great auditorium and breakout rooms for the three tracks of presentations and post-conference workshops we have planned. There are over 30 speaker slots planned covering many of the big messaging use cases (see below). I am actively recruiting speakers and topics so please contact me if you would like to nominate a speaker or suggest a topic. What you will see and experience at the Conference Case study presentations and actionable information for attendees looking to adopt,...

Read More

An Explanatory Framework for Comparing Health Care Messaging Systems

Comparing features and capabilities between various health care messaging solutions requires an understanding of how messaging systems do what they do and a common vocabulary so you can talk about it with others. And because health care messaging is a growth market with first or second time adopters, there is not yet a widely accepted or understood framework or terminology for describing how various messaging systems work, let alone comparing them. In the absence of an accepted organizing principle, vendors and providers both tend to come up with their own unique way of talking about things. When every manufacturer's...

Read More

Housekeeping: Update on Comments

Due to a sustained brute-force password attack on this site's administrative panel, I have turned off post comments for the time being. As always, you can email me at any time with your question, comment or inquiry. All of the 800+ comments made on the site up to now are still there, and will remain accessible. I am currently exploring commenting system alternatives to to replace that which is provided with WordPress. Many of these third party systems reduce the attack surface of websites running WordPress (and have more commenting features). You may recall, a few years ago, this...

Read More

Innovation Hotbed: Interstitial Markets in Healthcare

Much of the tech innovation occurring in health care is happening in interstitial markets. Yet some of the innovators or their prospective customers are not fully aware of interstitial markets or their impact. We're going to define interstitial markets, look at why they're a big deal, and discuss how you can apply this newfound knowledge. Health care is made up of organizational silos. These are organizational units most concerned about their own workflow and operations. At the micro level, silos exist within larger organizations like hospitals as departments or care delivery areas. And at the macro level, the silos are...

Read More

New Conference on Health Care Messaging

Planning has begun for the inaugural Health Care Messaging Conference. A search is underway for a venue, and once that is secured, the dates for the conference will be finalized. Produced by Satish Kavirajan of The Center for Business Innovation, the conference will occur some time around October or November of this year (2017). To my knowledge, this will be the first ever vendor-neutral conference on health care messaging. As program chair, I am actively seeking nominations for speakers and presentation topics. If you've got suggestions and are inclined to share them, email or Skype me.  I've been talking with messaging users and...

Read More

Health Care Messaging Use Cases

Leading Messaging Use Cases Secure messaging is a hot topic with many health care providers. The term secure text messaging implies person-to-person messaging, and there is a real need for this as witnessed by the early adoption of these systems. But there are many more messaging use cases beyond simple secure texting that offer as much or more value to providers. I’ve divided up the almost 200 messaging vendors that I track by the major claims they make for their products. (You can get a list of these vendors below.) These claims were then organized into broad use cases....

Read More

Eight Questions Every Prospect Needs Answered Before They Buy

When making a considered purchase, like most high tech products in health care, buyers have to feel comfortable about making the purchase decision. These prospects need to know certain things to feel comfortable making a commitment to you and your product. In mature replacement markets, buyers already know the answers to all or most of these questions because they’ve bought these kinds of products many times before. Selling into emerging or disrupted markets is harder because buyers have little or no experience buying those specific products. Thus, they often don’t know all the questions, and they certainly don’t know the answers to the...

Read More

Muddy Waters Alleges St Jude’s Devices Vulnerable to Cyberattack

On August 25, 2016, Muddy Waters Research (MWR) published a report titled, MW is Short St Jude Medical, claiming that St Jude Medical's (STJ) connected cardiac rhythm management products should be recalled due to exceptionally poor data security.  MWR claims: The effected products include the Merlin.net Patient Care Network, Merlin@home remote monitoring gateways and implantable pacemakers and ICDs that use wireless radios to communicate with Merlin programers (used by providers) and Merlin@home gateways located in patient's homes. These products collectively represented 46% of STJ's 2015 revenue. MWR further claims that the recall and remediation of the data security problems are estimated to...

Read More

Recent Tweets